Skip to main content

Security

See how to keep your data secure

Online payment
Online payment
Online payment

At Mavim we take security and compliance extremely serious.

Read more
Secure development lifecycle
Secure development lifecycle
Secure development lifecycle

Our continuous improvement cycle includes processes and incident handling regarding customer experience, service and support, security and compliance. We periodically (at least annually) have an renowned external 3rd party perform elaborated security testing on our environments.

Read more
Single Sign On (SSO)
Single Sign On (SSO)
Single Sign On (SSO)

Mavim offers single sign on (SSO) by federating directly to the identity provider of the customer.

Read more
Auto deploy/federation
Auto deploy/federation
Auto deploy/federation

Mavim supports Cloud ID, Synchronized ID and Federated ID identities. 

Other supported protocols and identity providers:

  • ADFS (with SAML)
  • OKTA (with OpenID connect)
  • SimpleSAML
  • HelloID

We also support bespoke identities:

Read more
Security incident handling
Security incident handling
Security incident handling

As part of our ISO 27001 we have a 

Read more
Vulnerability scans & Pentesting
Vulnerability scans & Pentesting
Vulnerability scans & Pentesting

We perform daily infrastructure vulnerability scans, covering a.o. local operating systems, networks, servers (e.g. web, app, database), and services (e.g. messaging, authentication).

Read more
Microsoft trust centre
Microsoft trust centre
Microsoft trust centre

To find out more information about security in Azure, please visit the Microsoft Trust Centre:

https://www.microsoft.com/en-us/trust-center

Read more
Insurance
Insurance
Insurance

Mavim has comprehension business insurance. Employees are required to have health insurance under Dutch law.

Read more
Disaster recovery
Disaster recovery
Disaster recovery

Mavim maintains a comprehensive business continuity and disaster recovery plan in order to effectively recover from unplanned incidents.

Read more
Cloud hosting partner
Cloud hosting partner
Cloud hosting partner

Our cloud hosting partner ensures our customers receive the best possible cloud services. Intercept are based in The Netherlands. They are ISO 27001 certified and they are one of only a few companies worldwide to meet Microsoft’s new Azure Expert Managed Service Provider (MSP) program.

Read more
Data storage & encryption
Data storage & encryption
Data storage & encryption

Customer data is stored in a location chosen by the customer. We encrypt customer`s data with AES-256 using a unique key per customer. By default the data is stored in the Netherlands, with a failover in Ireland. There are 54 Azure regions worldwide: 

Read more
Uptime guarantee
Uptime guarantee
Uptime guarantee

The uptime guarantee provided by Mavim is the same as the uptime guarantee provided by Microsoft. This uptime is guaranteed to be 99.95% outside of maintenance windows which we aim to plan Friday evenings CET, every 6 weeks.

Read more
Backup & restore
Backup & restore

A backup of the Mavim Online environment is made daily at fixed hours (08:00, 12:00 and 18:00 CET). The 18:00 backup will be retained for 64 days.

Read more

Copyright © 2020 Mavim B.V.